Wendy and James Sparrow

We made the significant decision to completely replace our kitchen which meant considerable time seeing lots of different kitchen companies. Fraser James stood out a mile in terms of flexibility and understanding what we wanted. The price was also competitive in terms of what was being provided. Having made the decision to proceed with Fraser James, we watched with interest to see whether they delivered on their promises, particularly relating to quality and ‘hassle factor’ during the installation process. We can honestly say that they delivered on both counts. During the installation process, they came when they said they were going to come, all the people involved were charming and they made it as hassle free as is possible in the circumstances. They also co-ordinated all the work including third party trades such as the flooring and decorating. Above all, they were flexible throughout the fitting process since, even with the best design, issues arise once fitting commences and decisions need to be made, particularly in a complex kitchen. In terms of quality, the finished kitchen is excellent and exceeded our expectations. We were so pleased they have since made us a bespoke kitchen table which has completed the icing on the cake. All in all, it has been a great experience and we would not hesitate to recommend Fraser James.